Privacy policy

When you read our website. We don’t ask who you are. Like any website host, Cloudflare uses your internet address to deliver our pages and to block attacks.

How we count visits. We don’t use an outside service to count visits. Our own small counter, which runs on Cloudflare, keeps simple totals. Each time a page opens, it adds one to the count for that page. It notes the type of device (phone, tablet, or computer) and whether an AI assistant sent you. When you use certain buttons, such as a phone number, an email link, directions, a link to another website, or Print, your browser adds one to that button’s count. If you start our form or a form box shows an error, it counts that too, but only the name of the box, never what you typed. When someone sends the form, the counter notes the general topic they chose, such as “after a death,” and whether our spam check passed.

The counter uses no cookies. It never gets your name, phone number, email address, note, or anything else you type. It uses your internet address and browser details only to work out your type of device, then drops them. If your browser sends a “Global Privacy Control” or “Do Not Track” signal, your browser sends no button counts. Your page visits are still counted, with nothing that identifies you.

How you found us. When you first arrive, our website keeps a small note in your own browser. It records the page you landed on, the website or campaign link that sent you, an ad click code if you came from a Google ad, and the time. The note is not a cookie. We use it for up to 30 days, then start a new one on your next visit. It isn’t sent to anyone unless you send our form. If you do, we save it with your request, so we know which page and source brought you. If your browser sends a Global Privacy Control or Do Not Track signal, we keep no note, and we don’t save where you came from.

Your display settings. If you use our “Display” button to change text size, contrast, spacing, motion, or theme, your choices are saved only in your own browser. They are never sent to us.

When you send our “request a call” form. We keep what you type:

• your name
• your phone number
• your email address, if you give one
• the topic you choose
• your note, if you write one

We also keep a few technical details that help us stop spam and see how people find us:

• the date and time you sent it
• the page you sent the form from
• how you found our site: the first page you landed on, the website or campaign link that sent you (such as a search engine, an ad, or an AI assistant), an ad click code if you came from a Google ad, when you first visited, and an earlier visit in the past 30 days if it came from somewhere else
• your browser and type of device, and whether your browser ran our small script
• how long the form took to fill out
• your general location (country and state), which Cloudflare works out from your connection
• a scrambled code made from your internet address. It is very hard to turn back into the address, and we never store the address itself.
• the results of our spam checks

Please don’t put private details in the form. We’ll talk about your situation on the call.

Spam check. To stop robots from sending fake requests, our form uses a check called Cloudflare Turnstile. It loads when you reach or start our form, and it runs quietly in your browser when you send it. It looks at signals from your browser and device, and it never asks you to solve a puzzle. Cloudflare’s own privacy policy covers this check (opens another website).